ServiceNow HRSD

Optimize HR Service Management with ServiceNow HRSD

Introduction to ServiceNow HR Service Delivery

In the digital age, human resource management requires solutions that can simplify and automate HR processes for better efficiency and improved employee experience. ServiceNow HR Service Delivery (HRSD) is a platform designed to transform HR services through intelligent automation and seamless integration of HR services.

Challenges of HR Departments in the modern workplace

HR departments face several challenges, including manual management of employee requests, case tracking, and maintaining employee records, all of which can lead to inefficiencies and a diminished employee experience.

Why choose ServiceNow HRSD?

ServiceNow HRSD provides innovative solutions to common HR challenges through powerful features:

  • Employee Request Automation: Automate repetitive requests such as leave requests, personal information updates, and HR policy questions, allowing HR staff to focus on value-added tasks.
  • Centralized Case Management: Provide a single platform for all HR cases, improving traceability and the efficiency of request handling.
  • Integrated Employee Portal: Provide easy access to HR resources and information, enhancing employee engagement and satisfaction.
  • Advanced Analytics: Gain detailed dashboards to track HR metrics, enabling data-driven decision-making.

Employee Portal compatible with desktop and mobile

1

Platform manages and automates major employee events

500

employees appreciate the management of reception, IT systems, and facilities

300

Retailers benefit from the improvements brought by SES-imagotag

Success Story with ServiceNow HRSD

«After identifying several providers and following recommendations from Gartner, we selected ServiceNow, the only company capable of meeting our needs with a cloud-based SaaS platform, while ensuring compliance with our HR and IT data security requirements and compatibility with DocuSign for electronic signatures. »

François Jonvaux

Global Application Manager, SES-imagotag

Download the eBook to learn more about ServiceNow HRSD

The 3 Imperatives to Improve Employee Experience

To remain relevant and competitive in a world that is both more connected and more distant, business leaders must place an even greater priority on employee experience. They must redefine employees in customer-facing roles and administrative staff as key stakeholders in their business.

Digicom Partner ServiceNow
Digicom Partner ServiceNow

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    Our offering

    On-Demand Consulting


    Host one or more experts within your organization, benefit from immediate availability for maximum seamlessness and integration with your teams.

    Fixed-Price Contract


    Leverage Digicom experts available full-time from our regional or international offices. Benefit from the best efficiency-to-cost ratio!

    ServiceNow Expertise

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