{"id":5726,"date":"2022-08-10T14:00:21","date_gmt":"2022-08-10T14:00:21","guid":{"rendered":"https:\/\/digicomcorporation.com\/?page_id=5726"},"modified":"2024-05-31T12:53:55","modified_gmt":"2024-05-31T12:53:55","slug":"servicenow","status":"publish","type":"page","link":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/","title":{"rendered":"ServiceNow"},"content":{"rendered":"<h1>Expertise <span style=\"color: #ff6e2f;\">ServiceNow<\/span><\/h1>\n<div>\n<p>V\u00e9ritable colonne vert\u00e9brale du syst\u00e8me d&#8217;information<b>, ServiceNow<\/b><span style=\"font-weight: 400;\"> est la plateforme de r\u00e9f\u00e9rence bas\u00e9e sur le cloud permettant aux entreprises d\u2019<\/span><b>am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et organisationnelle<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/10\/Digicom-ServiceNow-Partner-Consulting-Implementation-350.png\" alt=\"Digicom Partner ServiceNow\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/servicenow-2@2x.webp\" alt=\"\"><\/p>\n<h2> <span style=\"color: #ff6e2f;\">Relever les d\u00e9fis<\/span> avec ServiceNow<\/h2>\n<div>\n<p><span style=\"font-weight: 400;\">Aujourd&#8217;hui, et plus que jamais les <\/span><b>DSI<\/b><span style=\"font-weight: 400;\"> p\u00e8sent dans les d\u00e9bats. Ils participent \u00e0 la strat\u00e9gie de l&#8217;entreprise, collaborent avec la direction g\u00e9n\u00e9rale et doivent proposer des feuilles de routes en accord avec les usages modernes or les anciens syst\u00e8mes sont toujours utilis\u00e9s et peuvent ralentir consid\u00e9rablement l&#8217;\u00e9volution d&#8217;une organisation.\u00a0<\/span><\/p>\n<\/div>\n<div>Les probl\u00e9matiques <span style=\"color: #ff6e2f;\">projet<\/span><\/div>\n<ul>\n<li>\n<div>\n<p>Risques non identifi\u00e9s et absence de plan de mitigation (avant projet)<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>P\u00e9rim\u00e8tre pas suffisamment d\u00e9taill\u00e9, formalis\u00e9, expliqu\u00e9, compris (avant vente)<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Pas ou peu de visibilit\u00e9 durant le projet, l\u2019effet tunnel (pendant le projet)<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>D\u00e9lais non respect\u00e9s (pendant le projet)<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>\u00ab\u00a0Definition of done\u00a0\u00bb insuffisante ou absente posant probl\u00e8me lors des recettes (pendant le projet)<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>Les probl\u00e9matiques en phase de <span style=\"color: #ff6e2f;\">run<\/span><\/div>\n<ul>\n<li>\n<div>\n<p>Affectation d\u2019un collaborateur sur un domaine qu\u2019il ne ma\u00eetrise pas suffisamment<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Vision interne \u00e0 l\u2019entreprise<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Urgence \u00e0 d\u00e9livrer<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Environnement interne peu coercitif<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/servicenow-1@2x.webp\" alt=\"\"><\/p>\n<h2>Accompagnement <span style=\"color: #ff6e2f;\">sur mesure<\/span><\/h2>\n<div>\n<p>Nous vous accompagnons dans la <strong>gestion de services d\u2019entreprise<\/strong> en vous fournissant les bons experts au bon moment.<\/p>\n<ul>\n<li><a href=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/servicenow-itsm\/\"><strong>ServiceNow ITSM<\/strong><\/a> pour la gestion des <strong>services informatiques<\/strong><\/li>\n<li><a href=\"\/fr\/expertises\/servicenow\/servicenow-csm\/\"><strong>ServiceNow CSM<\/strong><\/a> pour g\u00e9rer la <strong>relation client<\/strong><\/li>\n<li><a href=\"\/fr\/expertises\/servicenow\/servicenow-fsm\"><strong>ServiceNow FSM<\/strong><\/a>\u00a0pour la gestion des <strong>\u00e9quipes sur le terrain<\/strong><\/li>\n<li><strong><a href=\"\/fr\/expertises\/servicenow\/servicenow-hrsd\/\">ServiceNow HRSD<\/a><\/strong> pour la gestion des <strong>ressources humaines<\/strong><\/li>\n<li>Le module <strong>ITOM<\/strong> pour la gestion des <strong>op\u00e9rations<\/strong><\/li>\n<li>Le d\u00e9veloppement d&#8217;application avec l&#8217;<strong><a href=\"https:\/\/digicomcorporation.com\/fr\/actualites\/servicenow\/app-engine-studio-servicenow\/\">App Engine Studio<\/a><\/strong><\/li>\n<\/ul>\n<\/div>\n<h6>Expertise ServiceNow<\/h6>\n<h2>Impl\u00e9mentation, maintenance et \u00e9volution <span style=\"color: #ff6e2f;\">de votre plateforme ServiceNow<\/span><\/h2>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/control@2x.webp\" alt=\"\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/10\/Digicom-ServiceNow-Partner-Consulting-Implementation-350.png\" alt=\"Digicom Partner ServiceNow\"><\/p>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/support-help-question-help-wheel.svg\" alt=\"\"><\/p>\n<div>\n<h3>Assistance technique<\/h3>\n<p><span>Int\u00e9gr\u00e9s \u00e0 vos \u00e9quipes, dans un centre de comp\u00e9tences ou centre d\u2019excellence, nos experts certifi\u00e9s vous accompagnent dans vos op\u00e9rations et votre ma\u00eetrise du RUN.<\/span><\/p>\n<p><span>Les consultants Digicom accompagnent votre organisation dans l\u2019administration de la plateforme : incidents, probl\u00e8mes, changements, configuration et maintenance de vos modules <a href=\"\/fr\/expertises\/servicenow\/servicenow-itsm\/\">ITSM<\/a>, <a href=\"\/fr\/expertises\/servicenow\/servicenow-csm\/\">CSM<\/a>, <a href=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/servicenow-hrsd\/\">HRSD<\/a>, moyens g\u00e9n\u00e9raux, Assets Management, Knowledge management, etc\u2026<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/interface-essential-light-bulb-1.svg\" alt=\"\"><\/p>\n<div>\n<h3>Analyse &amp; conseil<\/h3>\n<p>Digicom vous accompagne sur l\u2019\u00e9tude de vos besoins, leurs formalisations au travers de consultants AMOA et Business analysts. B\u00e9n\u00e9ficiez d\u2019une expertise solide dans la gestion des incidents, des demandes, des catalogues de services, <a href=\"https:\/\/digicomcorporation.com\/fr\/actualites\/itil\/comment-structurer-une-cmdb\/\">la structuration d&#8217;une CMDB<\/a>, <a href=\"https:\/\/digicomcorporation.com\/fr\/actualites\/itil\/comment-deployer-une-cmdb\/\">d\u00e9ploiement de CMDB<\/a>, de l\u2019agent virtuel et sur l\u2019ensemble des <a href=\"\/fr\/actualites\/itil\/les-7-principes-directeurs-ditil-v4\/\">bonnes pratiques ITIL<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/computers-devices-electronics-joystick-retro-game-controller.svg\" alt=\"\"><\/p>\n<div>\n<h3>Pilotage de projets ServiceNow<\/h3>\n<p>En s\u2019appuyant sur des chefs de projet et Scrum master certifi\u00e9s, Digicom vos propose des experts pour rejoindre ou constituer des \u00e9quipes sur site ou \u00e0 distance afin de mener \u00e0 bien des projets ServiceNow sur mesure :<\/p>\n<ul>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>Impl\u00e9mentation de modules ServiceNow (<a href=\"\/fr\/expertises\/servicenow\/servicenow-itsm\/\">ITSM<\/a>, <a href=\"\/fr\/expertises\/servicenow\/servicenow-csm\/\">CSM<\/a>, <a href=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/servicenow-hrsd\/\">HRSD<\/a>, <a href=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/servicenow-fsm\/\">FSM<\/a>, SPM, GRC, incidents majeurs\u2026)<\/li>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>Int\u00e9gration de solutions externes (chatbot, connecteurs\u2026)<\/li>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>Cr\u00e9ation ou refonte d\u2019un portail utilisateur<\/li>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>Projets transverses et multilingue<\/li>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>Int\u00e9gration de nouvelles soci\u00e9t\u00e9s \/ entit\u00e9s<\/li>\n<li><i style=\"color: #f77d53;\" uk-icon=\"icon: arrow-right; width: 24; height: 24;\"><\/i>CMDB : d\u00e9ploiement de l\u2019outil de d\u00e9couverte, alimentation et construction des services, <a href=\"https:\/\/digicomcorporation.com\/fr\/actualites\/itil\/comment-structurer-une-cmdb\/\">structuration d&#8217;une CMDB<\/a>, <a href=\"https:\/\/digicomcorporation.com\/fr\/actualites\/itil\/comment-deployer-une-cmdb\/\">d\u00e9ploiement d&#8217;une CMDB<\/a><\/li>\n<\/ul>\n<p>Assurez-vous du respect des fondamentaux : identifications des parties prenantes, pr\u00e9paration du projet et allotissement, r\u00e9dactions des sp\u00e9cifications fonctionnelles et techniques, RACI, organisation des r\u00e9unions et comptes rendus, risques et mitigations, retours d\u2019exp\u00e9riences\u2026<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h6>Expertise ServiceNow<\/h6>\n<h2>Parmi nos sp\u00e9cialit\u00e9s<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/mobile-devices-mobile-device-iphone-monitor-1.svg\" alt=\"\"><\/p>\n<h3>Portails utilisateur<\/h3>\n<div>\n<p>Offrez \u00e0 vos clients et employ\u00e9s une exp\u00e9rience du libre-service conviviale et mobile gr\u00e2ce \u00e0 une structure de portail simple et agr\u00e9able \u00e0 utiliser.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/building-construction-high-rise-building.svg\" alt=\"\"><\/p>\n<h3>CMDB<\/h3>\n<div>\n<p>Prenez les meilleures d\u00e9cisions gr\u00e2ce \u00e0 une visibilit\u00e9 compl\u00e8te de votre infrastructure et de vos services.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/interface-essential-chart-analytics-square.svg\" alt=\"\"><\/p>\n<h3>Performance Analytics<\/h3>\n<div>\n<p>Surveillez les performances, identifiez les domaines \u00e0 am\u00e9liorer et contribuez \u00e0 l\u2019am\u00e9lioration continue des services.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/arrows-diagrams-arrow-repeat-rotate.svg\" alt=\"\"><\/p>\n<h3>Conduite de projet Agile<\/h3>\n<div>\n<p>Renforcez les relations entre les membres de l\u2019\u00e9quipe, r\u00e9duisez l\u2019effet tunnel des projets et augmentez la satisfaction des m\u00e9tiers.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/interface-essential-check-list-checkmark.svg\" alt=\"\"><\/p>\n<h3>Audits de maturit\u00e9 ITIL<\/h3>\n<div>\n<p>B\u00e9n\u00e9ficiez d\u2019un \u00e9tat de lieu sur la situation des processus et de la gestion de services de votre organisation.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h6>Expertise ServiceNow<\/h6>\n<h1>Nos engagements<\/h1>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/user@2x.webp\" alt=\"\"><\/p>\n<h4>\n<p style=\"text-align: center;\">Consultants<br \/>certifi\u00e9s<\/p>\n<\/h4>\n<hr>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/hat-ok@2x.webp\" alt=\"\"><\/p>\n<h4>\n<p style=\"text-align: center;\">Formations et mont\u00e9es<br \/>en comp\u00e9tences<\/p>\n<\/h4>\n<hr>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/folder@2x.webp\" alt=\"\"><\/p>\n<h4>\n<p style=\"text-align: center;\">Experience sur des<br \/>projets et des clients<\/p>\n<\/h4>\n<hr>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/bulb@2x.webp\" alt=\"\"><\/p>\n<h4>\n<p style=\"text-align: center;\">Curiosit\u00e9 et<br \/>capacit\u00e9 d\u2019analyse<\/p>\n<\/h4>\n<hr>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/12\/diamant-ok-trans@2x.webp\" alt=\"\"><\/p>\n<h4>\n<p style=\"text-align: center;\">Background IT et<br \/>experience des DSI<\/p>\n<\/h4>\n<hr>\n<p><!--more--><br \/>\n<!-- {\"name\":\"Template page niveau 1\",\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"padding\":\"none\",\"css\":\".el-section {\\n\\tmargin-top: 24px;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-section .uk-first-column {\\n    \\tpadding-right: 0;\\n    }\\n}\",\"id\":\"dev_app_services\",\"animation\":\"slide-bottom-medium\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"2-5,3-5\",\"column_gap\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"2-5\",\"css\":\".el-column {\\n\\tpadding-right: 65px;\\n}\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h1\",\"content\":\"Expertise <span style=\\\"color: #ff6e2f;\\\">ServiceNow<\\\/span>\",\"css\":\".el-element {\\n\\tmargin-bottom: 16px;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\t font-size: 32px;\\n        margin-top: 0;\\n    }\\n}\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>V\\u00e9ritable colonne vert\\u00e9brale du syst\\u00e8me d'information<b>, ServiceNow<\\\/b><span style=\\\"font-weight: 400;\\\"> est la plateforme de r\\u00e9f\\u00e9rence bas\\u00e9e sur le cloud permettant aux entreprises d\\u2019<\\\/span><b>am\\u00e9liorer leur efficacit\\u00e9 op\\u00e9rationnelle et organisationnelle<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p>\",\"css\":\".el-element {\\n\\tline-height: 1.71;\\n    margin-bottom: 24px;\\n}\"}},{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/10\\\/Digicom-ServiceNow-Partner-Consulting-Implementation-350.png\",\"image_alt\":\"Digicom Partner ServiceNow\",\"image_width\":\"150\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"3-5\",\"vertical_align\":\"middle\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/servicenow-2@2x.webp\",\"image_height\":\"599\",\"text_align\":\"right\"}}]}]}],\"name\":\"D\\u00e9veloppement applicatif\"},{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-3,2-3\"},\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-3\",\"css\":\".el-column {\\n    padding-right:72px;\\n}\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"title_style\":\"h2\",\"content\":\" <span style=\\\"color: #ff6e2f;\\\">Relever les d\\u00e9fis<\\\/span> avec ServiceNow\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><span style=\\\"font-weight: 400;\\\">Aujourd'hui, et plus que jamais les <\\\/span><b>DSI<\\\/b><span style=\\\"font-weight: 400;\\\"> p\\u00e8sent dans les d\\u00e9bats. Ils participent \\u00e0 la strat\\u00e9gie de l'entreprise, collaborent avec la direction g\\u00e9n\\u00e9rale et doivent proposer des feuilles de routes en accord avec les usages modernes or les anciens syst\\u00e8mes sont toujours utilis\\u00e9s et peuvent ralentir consid\\u00e9rablement l'\\u00e9volution d'une organisation.\\u00a0<\\\/span><\\\/p>\",\"css\":\".el-element {\\n\\tline-height: 1.71;\\n}\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"div\",\"content\":\"Les probl\\u00e9matiques <span style=\\\"color: #ff6e2f;\\\">projet<\\\/span>\",\"css\":\".el-element {\\n    font-family: \\\"PlusJakartaSans-ExtraBold\\\";\\n    color: #738fb5;\\n}\"}},{\"type\":\"list\",\"props\":{\"show_image\":true,\"show_link\":true,\"list_type\":\"vertical\",\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"column_breakpoint\":\"m\",\"image_svg_color\":\"emphasis\",\"image_align\":\"left\",\"image_vertical_align\":true,\"icon\":\"arrow-right\",\"icon_color\":\"danger\",\"icon_width\":\"24\"},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Risques non identifi\\u00e9s et absence de plan de mitigation (avant projet)<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>P\\u00e9rim\\u00e8tre pas suffisamment d\\u00e9taill\\u00e9, formalis\\u00e9, expliqu\\u00e9, compris (avant vente)<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Pas ou peu de visibilit\\u00e9 durant le projet, l\\u2019effet tunnel (pendant le projet)<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>D\\u00e9lais non respect\\u00e9s (pendant le projet)<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>\\u00ab\\u00a0Definition of done\\u00a0\\u00bb insuffisante ou absente posant probl\\u00e8me lors des recettes (pendant le projet)<\\\/p>\"}}]},{\"type\":\"headline\",\"props\":{\"title_element\":\"div\",\"content\":\"Les probl\\u00e9matiques en phase de <span style=\\\"color: #ff6e2f;\\\">run<\\\/span>\",\"css\":\".el-element {\\n    font-family: \\\"PlusJakartaSans-ExtraBold\\\";\\n    color: #738fb5;\\n}\"}},{\"type\":\"list\",\"props\":{\"show_image\":true,\"show_link\":true,\"list_type\":\"vertical\",\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"column_breakpoint\":\"m\",\"image_svg_color\":\"emphasis\",\"image_align\":\"left\",\"image_vertical_align\":true,\"icon\":\"arrow-right\",\"icon_color\":\"danger\",\"icon_width\":\"24\"},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Affectation d\\u2019un collaborateur sur un domaine qu\\u2019il ne ma\\u00eetrise pas suffisamment<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Vision interne \\u00e0 l\\u2019entreprise<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Urgence \\u00e0 d\\u00e9livrer<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Environnement interne peu coercitif<\\\/p>\"}}]}]}]}],\"name\":\"PROBLEMATIQUE\"},{\"type\":\"section\",\"props\":{\"style\":\"muted\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\"},\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/servicenow-1@2x.webp\",\"image_width\":\"636\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-2\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"Accompagnement <span style=\\\"color: #ff6e2f;\\\">sur mesure<\\\/span>\",\"css\":\".el-element {\\n    font-size:32px;\\n}\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Nous vous accompagnons dans la <strong>gestion de services d\\u2019entreprise<\\\/strong> en vous fournissant les bons experts au bon moment.<\\\/p>\\n\n\n<ul>\\n\n\n<li><a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-itsm\\\/\\\"><strong>ServiceNow ITSM<\\\/strong><\\\/a> pour la gestion des <strong>services informatiques<\\\/strong><\\\/li>\\n\n\n<li><a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-csm\\\/\\\"><strong>ServiceNow CSM<\\\/strong><\\\/a> pour g\\u00e9rer la <strong>relation client<\\\/strong><\\\/li>\\n\n\n<li><a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-fsm\\\"><strong>ServiceNow FSM<\\\/strong><\\\/a>\\u00a0pour la gestion des <strong>\\u00e9quipes sur le terrain<\\\/strong><\\\/li>\\n\n\n<li><strong><a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-hrsd\\\/\\\">ServiceNow HRSD<\\\/a><\\\/strong> pour la gestion des <strong>ressources humaines<\\\/strong><\\\/li>\\n\n\n<li>Le module <strong>ITOM<\\\/strong> pour la gestion des <strong>op\\u00e9rations<\\\/strong><\\\/li>\\n\n\n<li>Le d\\u00e9veloppement d'application avec l'<strong><a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/actualites\\\/servicenow\\\/app-engine-studio-servicenow\\\/\\\">App Engine Studio<\\\/a><\\\/strong><\\\/li>\\n<\\\/ul>\",\"text_style\":\"meta\"}}]}]}],\"name\":\"DIGICOM VOUS ACCOMPAGNE\"},{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"status\":\"\",\"padding_remove_bottom\":true},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"2-5\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h6\",\"content\":\"Expertise ServiceNow\",\"css\":\".el-element{\\n    color: #738fb5;\\n    font-family: \\\"PlusJakartaSans-ExtraBold\\\";\\n    font-size: 16px;\\n    letter-spacing: 0;\\n    text-transform:none;\\n}\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"Impl\\u00e9mentation, maintenance et \\u00e9volution <span style=\\\"color: #ff6e2f;\\\">de votre plateforme ServiceNow<\\\/span>\",\"css\":\".el-element {\\n    font-size:32px;\\n}\",\"margin\":\"small\"}},{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/control@2x.webp\",\"visibility\":\"l\"}},{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/10\\\/Digicom-ServiceNow-Partner-Consulting-Implementation-350.png\",\"image_alt\":\"Digicom Partner ServiceNow\",\"image_width\":\"200\",\"text_align\":\"center\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"3-5\"},\"children\":[{\"type\":\"list\",\"props\":{\"show_image\":true,\"show_link\":true,\"list_type\":\"vertical\",\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"column_breakpoint\":\"m\",\"image_svg_color\":\"emphasis\",\"image_align\":\"left\",\"image_vertical_align\":false,\"css\":\".el-content h3:after {\\n\\tcontent: \\\"\\\";\\n    width: 82px;\\n    max-width: 100%;\\n    border-top: 4px solid #738fb5;\\n    top: 30px;\\n    position: absolute;\\n    left: 0;\\n}\\n\\n.el-content {\\n    line-height:24px;\\n}\\n\\n.el-content li {\\n    list-style:none;\\n}\\n\\n.el-item {\\n    padding-bottom:56px;\\n}\"},\"children\":[{\"type\":\"list_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/support-help-question-help-wheel.svg\",\"content\":\"\n\n<h3>Assistance technique<\\\/h3>\\n\n\n<p><span>Int\\u00e9gr\\u00e9s \\u00e0 vos \\u00e9quipes, dans un centre de comp\\u00e9tences ou centre d\\u2019excellence, nos experts certifi\\u00e9s vous accompagnent dans vos op\\u00e9rations et votre ma\\u00eetrise du RUN.<\\\/span><\\\/p>\\n\n\n<p><span>Les consultants Digicom accompagnent votre organisation dans l\\u2019administration de la plateforme : incidents, probl\\u00e8mes, changements, configuration et maintenance de vos modules <a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-itsm\\\/\\\">ITSM<\\\/a>, <a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-csm\\\/\\\">CSM<\\\/a>, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-hrsd\\\/\\\">HRSD<\\\/a>, moyens g\\u00e9n\\u00e9raux, Assets Management, Knowledge management, etc\\u2026<\\\/span><\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/interface-essential-light-bulb-1.svg\",\"content\":\"\n\n<h3>Analyse &amp; conseil<\\\/h3>\\n\n\n<p>Digicom vous accompagne sur l\\u2019\\u00e9tude de vos besoins, leurs formalisations au travers de consultants AMOA et Business analysts. B\\u00e9n\\u00e9ficiez d\\u2019une expertise solide dans la gestion des incidents, des demandes, des catalogues de services, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/actualites\\\/itil\\\/comment-structurer-une-cmdb\\\/\\\">la structuration d'une CMDB<\\\/a>, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/actualites\\\/itil\\\/comment-deployer-une-cmdb\\\/\\\">d\\u00e9ploiement de CMDB<\\\/a>, de l\\u2019agent virtuel et sur l\\u2019ensemble des <a href=\\\"\\\/fr\\\/actualites\\\/itil\\\/les-7-principes-directeurs-ditil-v4\\\/\\\">bonnes pratiques ITIL<\\\/a>.<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/computers-devices-electronics-joystick-retro-game-controller.svg\",\"content\":\"\n\n<h3>Pilotage de projets ServiceNow<\\\/h3>\\n\n\n<p>En s\\u2019appuyant sur des chefs de projet et Scrum master certifi\\u00e9s, Digicom vos propose des experts pour rejoindre ou constituer des \\u00e9quipes sur site ou \\u00e0 distance afin de mener \\u00e0 bien des projets ServiceNow sur mesure :<\\\/p>\\n\n\n<ul>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>Impl\\u00e9mentation de modules ServiceNow (<a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-itsm\\\/\\\">ITSM<\\\/a>, <a href=\\\"\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-csm\\\/\\\">CSM<\\\/a>, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-hrsd\\\/\\\">HRSD<\\\/a>, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/expertises\\\/servicenow\\\/servicenow-fsm\\\/\\\">FSM<\\\/a>, SPM, GRC, incidents majeurs\\u2026)<\\\/li>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>Int\\u00e9gration de solutions externes (chatbot, connecteurs\\u2026)<\\\/li>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>Cr\\u00e9ation ou refonte d\\u2019un portail utilisateur<\\\/li>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>Projets transverses et multilingue<\\\/li>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>Int\\u00e9gration de nouvelles soci\\u00e9t\\u00e9s \\\/ entit\\u00e9s<\\\/li>\\n\n\n<li><i style=\\\"color: #f77d53;\\\" uk-icon=\\\"icon: arrow-right; width: 24; height: 24;\\\"><\\\/i>CMDB : d\\u00e9ploiement de l\\u2019outil de d\\u00e9couverte, alimentation et construction des services, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/actualites\\\/itil\\\/comment-structurer-une-cmdb\\\/\\\">structuration d'une CMDB<\\\/a>, <a href=\\\"https:\\\/\\\/digicomcorporation.com\\\/fr\\\/actualites\\\/itil\\\/comment-deployer-une-cmdb\\\/\\\">d\\u00e9ploiement d'une CMDB<\\\/a><\\\/li>\\n<\\\/ul>\\n\n\n<p>Assurez-vous du respect des fondamentaux : identifications des parties prenantes, pr\\u00e9paration du projet et allotissement, r\\u00e9dactions des sp\\u00e9cifications fonctionnelles et techniques, RACI, organisation des r\\u00e9unions et comptes rendus, risques et mitigations, retours d\\u2019exp\\u00e9riences\\u2026<\\\/p>\"}}]}]}],\"props\":{\"layout\":\"2-5,3-5\"}}],\"name\":\"EXPERTISE SERVICENOW\"},{\"type\":\"section\",\"props\":{\"style\":\"muted\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"padding_remove_top\":false},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h6\",\"content\":\"Expertise ServiceNow\",\"css\":\".el-element{\\n    color: #738fb5;\\n    font-family: \\\"PlusJakartaSans-ExtraBold\\\";\\n    font-size: 16px;\\n    letter-spacing: 0;\\n    text-transform:none;\\n}\",\"text_align\":\"center\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"Parmi nos sp\\u00e9cialit\\u00e9s\",\"title_style\":\"h2\",\"css\":\".el-element {\\n\\tmargin-bottom: 32px;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\t font-size: 32px;\\n        margin-top: 0;\\n    }\\n}\",\"text_align\":\"center\",\"margin\":\"small\"}},{\"type\":\"grid\",\"props\":{\"show_title\":true,\"show_meta\":true,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"grid_default\":\"1\",\"grid_medium\":\"5\",\"filter_style\":\"tab\",\"filter_all\":true,\"filter_position\":\"top\",\"filter_align\":\"left\",\"filter_grid_width\":\"auto\",\"filter_grid_breakpoint\":\"m\",\"title_hover_style\":\"reset\",\"title_element\":\"h3\",\"title_align\":\"top\",\"title_grid_width\":\"1-2\",\"title_grid_breakpoint\":\"m\",\"meta_style\":\"meta\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_width\":\"1-2\",\"image_grid_breakpoint\":\"m\",\"image_svg_color\":\"emphasis\",\"link_text\":\"Read more\",\"link_style\":\"default\",\"margin\":\"default\",\"item_animation\":true,\"css\":\".el-element {\\n    text-align:center;\\n}\\n\\n.el-item {\\n    font-size:12px;\\n\\tline-height:24px;\\n}\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"title\":\"Portails utilisateur\",\"content\":\"\n\n<p>Offrez \\u00e0 vos clients et employ\\u00e9s une exp\\u00e9rience du libre-service conviviale et mobile gr\\u00e2ce \\u00e0 une structure de portail simple et agr\\u00e9able \\u00e0 utiliser.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/mobile-devices-mobile-device-iphone-monitor-1.svg\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"CMDB\",\"content\":\"\n\n<p>Prenez les meilleures d\\u00e9cisions gr\\u00e2ce \\u00e0 une visibilit\\u00e9 compl\\u00e8te de votre infrastructure et de vos services.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/building-construction-high-rise-building.svg\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Performance Analytics\",\"content\":\"\n\n<p>Surveillez les performances, identifiez les domaines \\u00e0 am\\u00e9liorer et contribuez \\u00e0 l\\u2019am\\u00e9lioration continue des services.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/interface-essential-chart-analytics-square.svg\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Conduite de projet Agile\",\"content\":\"\n\n<p>Renforcez les relations entre les membres de l\\u2019\\u00e9quipe, r\\u00e9duisez l\\u2019effet tunnel des projets et augmentez la satisfaction des m\\u00e9tiers.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/arrows-diagrams-arrow-repeat-rotate.svg\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Audits de maturit\\u00e9 ITIL\",\"content\":\"\n\n<p>B\\u00e9n\\u00e9ficiez d\\u2019un \\u00e9tat de lieu sur la situation des processus et de la gestion de services de votre organisation.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/interface-essential-check-list-checkmark.svg\"}}]}]}]}],\"name\":\"PARMIS NOS SPECIALITES\"},{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"id\":\"nos_atouts_services\",\"css\":\"@media screen and (max-width: 425px) {\\n    .el-section {\\n    \\t\\n    }\\n}\\n\\n\",\"animation\":\"slide-bottom-medium\",\"image\":\"\",\"padding_remove_top\":false},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h6\",\"content\":\"Expertise ServiceNow\",\"css\":\".el-element{\\n    color: #738fb5;\\n    font-family: \\\"PlusJakartaSans-ExtraBold\\\";\\n    font-size: 16px;\\n    letter-spacing: 0;\\n    text-transform:none;\\n}\",\"text_align\":\"center\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h1\",\"content\":\"Nos engagements\",\"text_align\":\"center\",\"margin\":\"small\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-5\",\"width_small\":\"1-2\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/user@2x.webp\",\"image_width\":\"196\",\"text_align\":\"center\",\"image_height\":\"155\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\">Consultants<br \\\/>certifi\\u00e9s<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n    margin-top: 0px;\\n    font-size: 16px;\\n}\",\"margin\":\"small\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"css\":\".el-element {\\n  width: 81px;\\n  height: 4px;\\n  margin: 0 auto;\\n  background-color: #738fb5;\\n}\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-5\",\"width_small\":\"1-2\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/hat-ok@2x.webp\",\"image_width\":\"196\",\"text_align\":\"center\",\"image_height\":\"155\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\">Formations et mont\\u00e9es<br \\\/>en comp\\u00e9tences<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n    margin-top: 0px;\\n    font-size: 16px;\\n}\",\"margin\":\"small\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"css\":\".el-element {\\n  width: 81px;\\n  height: 4px;\\n  margin: 0 auto;\\n  background-color: #738fb5;\\n}\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-5\",\"width_small\":\"1-3\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/folder@2x.webp\",\"image_width\":\"196\",\"text_align\":\"center\",\"image_height\":\"155\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\">Experience sur des<br \\\/>projets et des clients<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n    margin-top: 0px;\\n    font-size: 16px;\\n}\",\"margin\":\"small\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"css\":\".el-element {\\n  width: 81px;\\n  height: 4px;\\n  margin: 0 auto;\\n  background-color: #738fb5;\\n}\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-5\",\"width_small\":\"1-3\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/bulb@2x.webp\",\"image_width\":\"196\",\"text_align\":\"center\",\"image_height\":\"155\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\">Curiosit\\u00e9 et<br \\\/>capacit\\u00e9 d\\u2019analyse<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n    margin-top: 0px;\\n    font-size: 16px;\\n}\",\"margin\":\"small\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"css\":\".el-element {\\n  width: 81px;\\n  height: 4px;\\n  margin: 0 auto;\\n  background-color: #738fb5;\\n}\"}}]},{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-5\",\"width_small\":\"1-3\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/12\\\/diamant-ok-trans@2x.webp\",\"image_width\":\"196\",\"text_align\":\"center\",\"image_height\":\"155\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\">Background IT et<br \\\/>experience des DSI<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n    margin-top: 0px;\\n    font-size: 16px;\\n}\",\"margin\":\"small\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"css\":\".el-element {\\n  width: 81px;\\n  height: 4px;\\n  margin: 0 auto;\\n  background-color: #738fb5;\\n}\"}}]}],\"props\":{\"layout\":\"1-5,1-5,1-5,1-5,1-5|1-2,1-2,1-3,1-3,1-3\"}}],\"name\":\"Nos engagements\"},{\"type\":\"section\",\"props\":{\"style\":\"muted\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"padding_remove_top\":true,\"status\":\"disabled\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"R\\u00e9assurance\",\"title_style\":\"h2\",\"css\":\".el-element {\\n\\tmargin-bottom: 32px;\\n    margin-top: 104px;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\t font-size: 32px;\\n        margin-top: 0;\\n    }\\n}\"}},{\"type\":\"grid\",\"props\":{\"show_title\":true,\"show_meta\":true,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"grid_default\":\"1\",\"grid_medium\":\"5\",\"filter_style\":\"tab\",\"filter_all\":true,\"filter_position\":\"top\",\"filter_align\":\"left\",\"filter_grid_width\":\"auto\",\"filter_grid_breakpoint\":\"m\",\"title_hover_style\":\"reset\",\"title_element\":\"h3\",\"title_align\":\"top\",\"title_grid_width\":\"1-2\",\"title_grid_breakpoint\":\"m\",\"meta_style\":\"meta\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_width\":\"1-2\",\"image_grid_breakpoint\":\"m\",\"image_svg_color\":\"emphasis\",\"link_text\":\"Read more\",\"link_style\":\"default\",\"margin\":\"default\",\"item_animation\":true},\"children\":[{\"type\":\"grid_item\",\"props\":{\"title\":\"Consultants certifi\\u00e9s\",\"content\":\"\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Formations et mont\\u00e9es en comp\\u00e9tences\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Experience sur des projets et des clients\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Curiosit\\u00e9 et capacit\\u00e9 d'analyse\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Background IT et experience des DSI\"}}]}]}]}],\"name\":\"REASSURANCE OLD\"},{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"css\":\"@media screen and (max-width: 425px) {\\n    .el-section {\\n    \\tpadding: 0;\\n        padding-bottom: 94px;\\n    }\\n}\",\"animation\":\"slide-bottom-medium\",\"status\":\"disabled\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"Notre offre\",\"title_style\":\"h2\",\"text_align\":\"center\",\"css\":\"@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\tmargin-top: 136px;\\n    }\\n}\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\",\"id\":\"nos_offres_container\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-2\",\"css\":\".el-column {\\n\\tmargin-top: -48px;\\n    margin-bottom: 48px;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-column {\\n    \\tpadding-bottom: 80px !important;\\n    }\\n}\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2021\\\/08\\\/icon-building-trans@3x.png\",\"image_width\":\"137\",\"image_height\":\"108\",\"text_align\":\"center\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"title_style\":\"h4\",\"text_align\":\"center\",\"margin_remove_top\":true,\"css\":\".el-element {\\n\\tmargin-bottom: 16px;\\n}\",\"content\":\"En R\\u00e9gie\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"small\",\"css\":\".el-element {\\n\\ttext-align: center;\\n}\"},\"modified\":\"2021-08-05T09:50:34.949Z\",\"name\":\"Divider\"},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\"><strong>Engagement de moyen<\\\/strong><\\\/p>\",\"attributes\":\"\",\"text_color\":\"secondary\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>B\\u00e9n\\u00e9ficiez de <strong>comp\\u00e9tences et de visibilit\\u00e9 en continue<\\\/strong> dans vos op\\u00e9rations et vos projets gr\\u00e2ce \\u00e0 nos <a href=\\\"\\\/fr\\\/expertise\\\/consultant-it\\\">consultants IT<\\\/a>.<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n\\tline-height: 1.71;\\n    width: 264px;\\n    margin: 0 auto;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\twidth: initial;\\n        padding: 0 24px;\\n    }\\n}\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-2\",\"css\":\".el-column {\\n\\tmargin-top: -48px;\\n    margin-bottom: 48px;\\n}\\n\\n@media screen and (max-width:425px) {\\n    .el-column {\\n    \\tmargin-bottom: 40px;\\n    }\\n}\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"image\":\"wp-content\\\/uploads\\\/2021\\\/08\\\/icon-equalizer-trans@3x.png\",\"image_width\":\"101\",\"image_height\":\"101\",\"text_align\":\"center\",\"css\":\".el-element {\\n\\tmargin-bottom: 16px;\\n    padding-top: 7px;\\n}\"}},{\"type\":\"headline\",\"props\":{\"title_element\":\"h4\",\"title_style\":\"h4\",\"text_align\":\"center\",\"margin_remove_top\":true,\"css\":\".el-element {\\n\\tmargin-bottom: 16px;\\n}\",\"content\":\"Au forfait\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"small\",\"css\":\".el-element {\\n\\ttext-align: center;\\n}\"},\"modified\":\"2021-08-05T09:50:34.949Z\",\"name\":\"Divider\"},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p style=\\\"text-align: center;\\\"><strong>Engagement de r\\u00e9sultat<\\\/strong><\\\/p>\",\"attributes\":\"\",\"text_color\":\"secondary\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Optez pour un engagement en terme de r\\u00e9sultat sur un <strong>p\\u00e9rim\\u00e8tre d\\u00e9fini<\\\/strong> et un <strong>prix forfaitaire fixe<\\\/strong> en mode <a href=\\\"\\\/fr\\\/expertises\\\/projets-it\\\">projet<\\\/a>.<\\\/p>\",\"text_align\":\"center\",\"css\":\".el-element {\\n\\tline-height: 1.71;\\n    width: 264px;\\n    margin: 0 auto;\\n}\\n\\n@media screen and (max-width: 425px) {\\n    .el-element {\\n    \\twidth: initial;\\n        padding: 0 24px;\\n    }\\n}\"}}]}]}],\"name\":\"Notre offre\"}],\"version\":\"2.7.22\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Expertise ServiceNow V\u00e9ritable colonne vert\u00e9brale du syst\u00e8me d&#8217;information, ServiceNow est la plateforme de r\u00e9f\u00e9rence bas\u00e9e sur le cloud permettant aux entreprises d\u2019am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et organisationnelle. Relever les d\u00e9fis avec ServiceNow Aujourd&#8217;hui, et plus que jamais les DSI p\u00e8sent dans les d\u00e9bats. Ils participent \u00e0 la strat\u00e9gie de l&#8217;entreprise, collaborent avec la direction g\u00e9n\u00e9rale [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":7007,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Expertise ServiceNow | Digicom Corporation, IT Consulting &amp; ServiceNow Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expertise ServiceNow | Digicom Corporation, IT Consulting &amp; ServiceNow Partner\" \/>\n<meta property=\"og:description\" content=\"Expertise ServiceNow V\u00e9ritable colonne vert\u00e9brale du syst\u00e8me d&#8217;information, ServiceNow est la plateforme de r\u00e9f\u00e9rence bas\u00e9e sur le cloud permettant aux entreprises d\u2019am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et organisationnelle. Relever les d\u00e9fis avec ServiceNow Aujourd&#8217;hui, et plus que jamais les DSI p\u00e8sent dans les d\u00e9bats. Ils participent \u00e0 la strat\u00e9gie de l&#8217;entreprise, collaborent avec la direction g\u00e9n\u00e9rale [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"Digicom Corporation, IT Consulting &amp; ServiceNow Partner\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-31T12:53:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Expertise ServiceNow | Digicom Corporation, IT Consulting &amp; ServiceNow Partner","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/","og_locale":"fr_FR","og_type":"article","og_title":"Expertise ServiceNow | Digicom Corporation, IT Consulting &amp; ServiceNow Partner","og_description":"Expertise ServiceNow V\u00e9ritable colonne vert\u00e9brale du syst\u00e8me d&#8217;information, ServiceNow est la plateforme de r\u00e9f\u00e9rence bas\u00e9e sur le cloud permettant aux entreprises d\u2019am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et organisationnelle. Relever les d\u00e9fis avec ServiceNow Aujourd&#8217;hui, et plus que jamais les DSI p\u00e8sent dans les d\u00e9bats. Ils participent \u00e0 la strat\u00e9gie de l&#8217;entreprise, collaborent avec la direction g\u00e9n\u00e9rale [&hellip;]","og_url":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/","og_site_name":"Digicom Corporation, IT Consulting &amp; ServiceNow Partner","article_modified_time":"2024-05-31T12:53:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/","url":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/","name":"Expertise ServiceNow | Digicom Corporation, IT Consulting &amp; ServiceNow Partner","isPartOf":{"@id":"https:\/\/digicomcorporation.com\/fr\/#website"},"datePublished":"2022-08-10T14:00:21+00:00","dateModified":"2024-05-31T12:53:55+00:00","breadcrumb":{"@id":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/digicomcorporation.com\/fr\/expertises\/servicenow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Expertises","item":"https:\/\/digicomcorporation.com\/fr\/expertises\/"},{"@type":"ListItem","position":2,"name":"ServiceNow"}]},{"@type":"WebSite","@id":"https:\/\/digicomcorporation.com\/fr\/#website","url":"https:\/\/digicomcorporation.com\/fr\/","name":"Digicom Corporation, IT Consulting &amp; ServiceNow Partner","description":"Profitez du Consulting IT au meilleur rapport efficacit\u00e9 \/ prix sur les technologies Cloud ServiceNow, SAP et SalesForce.","publisher":{"@id":"https:\/\/digicomcorporation.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/digicomcorporation.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/digicomcorporation.com\/fr\/#organization","name":"Digicom Corporation","url":"https:\/\/digicomcorporation.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/digicomcorporation.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/digicomcorporation.com\/wp-content\/uploads\/2021\/08\/Logo-Digicom-Corporation-500.svg","contentUrl":"https:\/\/digicomcorporation.com\/wp-content\/uploads\/2021\/08\/Logo-Digicom-Corporation-500.svg","width":1,"height":1,"caption":"Digicom Corporation"},"image":{"@id":"https:\/\/digicomcorporation.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/digicom-corporation\/"]}]}},"_links":{"self":[{"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/pages\/5726"}],"collection":[{"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/comments?post=5726"}],"version-history":[{"count":192,"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/pages\/5726\/revisions"}],"predecessor-version":[{"id":9079,"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/pages\/5726\/revisions\/9079"}],"up":[{"embeddable":true,"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/pages\/7007"}],"wp:attachment":[{"href":"https:\/\/digicomcorporation.com\/fr\/wp-json\/wp\/v2\/media?parent=5726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}